SIT40313– Certificate IV in Hospitality (Operations)

DESCRIPTION

This course builds on the Certificate III skills and reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. Individuals will learn how to independently or with limited guidance from others to use discretion to solve non-routine problems. Students will be involved in key fundaments of the supervisory responsibilities to plan, monitor and evaluate the work of team members.

Those interested in this course might also consider higher studies in commercial cookery, leading to diploma and advanced diploma level studies.

Qualification Recognition: This qualification is based on the principles, guidelines and standards set by the Australian Quality Training Framework (AQTF) and has national recognition.

Study Mode: Classroom Based, Traineeship and School Based Traineeship

ENTRY REQUIREMENTS

Age Requirement

All international students must be at least 18 years of age or above at the time of the course commencement to study at the RTO.

English Language Requirements

International students, applying either off-shore or on-shore will require:

  1. Either a minimum IELTS (General) test score of 5.5 or equivalent for direct entry into a VET course, or IELTS score of 4.5 or equivalent with an ELICOS course (up to 30 weeks) to be taken before the main VET course.
    Results older than two years are not acceptable.
    OR
  2. Evidence that they have studied in English for at least five years in Australia, Canada, New Zealand, Republic of Ireland, South Africa, United Kingdom or United States
    OR
  3. Evidence that, within two years of their application date, they have successfully completed in Australia a foundation course or a senior secondary certificate of education or a substantial part of a Certificate IV or higher level qualification, from the Australian Qualifications Framework.
    OR
  4. For levels 1 and 2 students only, successful completion of the RTO’s Language and Numeracy Test conducted on the RTO’s campus (for onshore international students ONLY.)

Please Note: The RTO will also accept equivalent test results from the following specified English language tests – TOEFL iBT, PTE Academic, Cambridge English: Advanced (CAE) and TOEFL PBT.

Academic Requirements

International students applying either off-shore or on-shore must meet a minimum academic requirement to get admission to the RTO’s courses. The table below summarises the academic entry requirements. Please refer to information on individual courses for course specific requirements.

Level of Study  Academic Requirements
Certificate II & III Satisfactory completion of the equivalent of Australian Year 11 or higher
Certificate IV Satisfactory completion of the equivalent of Australian Year 11 or Certificate III or higher
Diploma* Satisfactory completion of the equivalent of Australian Year 11 or Certificate IV or higher
Advanced Diploma Satisfactory completion of the equivalent of Australian Year 11 or Diploma or higher

Certificate IV in Hospitality Operations comprises of 21 units: 9 core units and 12 elective units.

Core Units

BSBDIV501A Manage diversity in the workplace

SITHIND301 Work effectively in hospitality service

SITXCCS401 Enhance the customer service experience

SITXCOM401 Manage conflict

SITXWHS401 Implement and monitor work health and safety practices

SITXFIN402 Manage finances within a budget

SITXHRM301 Coach others in job skills

SITXHRM402 Lead and manage people

SITXMGT401 Monitor work operations

Elective Units

SITHFAB201 Provide responsible service of alcohol

SITXFSA101 Use hygienic practices for food safety

SITXFIN201 Process financial transactions.

SITHFAB309 Provide advice on food

BSBWOR203B Work effectively with others

SITHFAB101 Clean and tidy bar areas

SITHFAB204 Prepare and serve espresso coffee

SITHFAB203 Prepare and serve non-alcoholic beverages

SITHIND201 Source and use information on the hospitality industry

SITXCOM201 Show social and cultural sensitivity

SITHFAB202 Operate a bar

SITXWHS101 Participate in safe work practices

Fees: $18,000