CHC50612 Diploma of Community Services Work
General: This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects. Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers.
Prerequisite Entry: To gain entry into CHC50612 Diploma of Community Services Work candidates must:
- be recognised as competent, through a recognised training program or recognition process, against the following core units of competency from CHC40708 Certificate IV in Community Services Work: CHCCS411C Work effectively in the community sector, HLTHIR403C Work effectively with culturally diverse clients and co-workers OR
- have sufficient relevant experience and knowledge of community work and/or community services to indicate likely success at this level of qualification in a job role involving:
- the application of knowledge with depth in some areas and demonstration of a broad range of technical and other skills;
- a wide range of tasks and roles in a variety of contexts, with complexity in the range and choices of actions required and including work with culturally diverse clients and co-workers;
- the exercise of discretionary judgement and decision making under general guidance.
Entry requirements: Prospective students are required to have an English Language proficiency. RTO will accept test results (with relevant test scores) from any of the following English Language tests:
Test of English as a Foreign Language internet-Based test (TOEFL iBT) 46, Pearson Test of English (PTE) Academic 42, Cambridge English: Advanced (CAE) (also known as Certificate in Advanced English) 47, International English Language Testing System (IELTS) 5.5, Occupational English Test (OET) Pass, and Test of English as a Foreign Language Paper-Based test (TOEFL PBT) 527.
RTO may also consider any English Language tests taken in Australia. The English Language proficiency test score is only valid for two years from the date of the test.
Practical placement requirements: To be assessed as competent in this qualification, individual workers are required to undertake supervised practical placements in a relevant community service delivery setting, involving, for example, direct client work or community education or development. Evidence provided by the supervisor will contribute to assessment of the candidate’s ability to work at this level. Students must have a valid Police Check and a valid Working With Children Check. Students are required to find their own practical placement, however ITHEA will provide assistance and support where needed
Vocational outcomes: Students can go into a range of employment options.
Occupations may include: Assessor, Family support worker, Case coordinator, Group facilitator/coordinator, Case worker or manager, Pastoral care counsellor, Client service assessor, Pastoral care manager, Community services worker, Program coordinator or manager, Community worker, Senior youth officer/chaplain, Coordinator, Social welfare worker, Coordinator family services, Support facilitator, Early intervention worker, Welfare worker.
Job outlook: Please refer to the Australian Government Job Outlook site for job prospects for a Welfare Support Worker
Assessment: Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, activities, observation and role plays, and projects.
Core Units
| Unit Code | Unit Descriptor |
| CHCAD504B | Provide advocacy and representation services |
| CHCCD514B | Implement community development strategies |
| CHCCM503C | Develop, facilitate and monitor all aspects of case management |
| CHCCOM504B | Develop, implement and promote effective workplace communication |
| CHCCS500B | Conduct complex assessment and referral |
| CHCCS502C | Maintain legal and ethical work practices |
| CHCCSL501A | Work within a structured counselling framework |
| CHCCW503A | Work intensively with clients |
| CHCGROUP403D | Plan and conduct group activities |
| CHCLD415A | Confirm client developmental status |
| CHCLD514B | Analyse impacts of sociological factors on clients in community work and services |
| CHCORG428A | Reflect on and improve own professional practice |
| HLTWHS300A | Contribute to WHS processes |
Elective Units
| Unit Code | Unit Descriptor |
| HLTHIR404D | Work effectively with Aboriginal and/or Torres Strait Islander people |
| CHCCH427B | Work effectively with people experiencing or at risk of homelessness |
| CHCDFV505C | Counsel clients affected by domestic and family violence |
| CHCDIS301C | Work effectively with people with a disability |
| CHCMH411A | Work with people with mental health issues |
| CHCCHILD401B | Identify and respond to children and young people at risk |
| CHCYTH506B | Provide services for young people appropriate to their needs and circumstances |
| CHCAOD408B | Assess needs of clients with alcohol and/or other drugs issues |
Course duration: 104 weeks full time including holidays and orientation
Enrolment fee: $250 (non-refundable)
Materials fee: $300
Course Tuition fee: $19,400
